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Are you still operating without integrating eCommerce with your ERP system? It’s high time you consider this crucial step.

Businesses are currently challenged by saturated online markets, changing consumer buying habits due to economic conditions, and increasing material costs. These costs impact profits, reducing businesses’ competitive edge and ultimately impacting consumers.

Integrating eCommerce with an ERP system allows you to establish a more efficient and cost-effective business model, directly boosting your profitability and competitive leverage.

The advantages of ERP integration are not limited to a single department but extend across the board, resulting in substantial cost savings. From real-time data reporting to streamlined inventory management and task automation with error reduction, the benefits are incredible. The time between order processing and despatch is significantly reduced, with the added benefit of automated replenishment. These benefits can contribute to the delivery of exceptional customer experience.

The impact of automated efficiencies allows for more sustainable business practices, reducing waste and energy consumption while enabling the management of increasing supply chain costs and other external impacts.

The Australian Retailers Association quoted an interesting statistic from the Australia Post’s 2024 eCommerce Industry Report stating that “The surge in online shopping marked a significant shift, with 7.5 million households opting for digital platforms, up 4.3% on last year.”

Creating a more streamlined approach to your eCommerce strategy would be a valuable investment for the future.

 

Sources:

https://www.retail.org.au/retail-insights-report-2024/online-e-commerce-2024

Author:
Lauren Sexton, CX and Marketing Communications Specialist

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