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A supportive and collaborative environment.

At Digital Convergence, we understand you are here to work with our clients to achieve amazing results, but it’s also about you, looking forward to Monday mornings, collaborating with like-minded SME’s whilst continuing to strive and nurture your career.

Our team members are what make the business what it is.

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Available Roles at Digital Convergence

Full Time
Melbourne, Sydney
Posted 2 months ago
Digital Convergence is a leading consultancy in strategic business process redesign and automation. We look at clients' whole-of-business objectives to drive our analysis of systems, efficiencies and resources, process mapping and redesign, selection of management and automation software, project management, implementation, transition, change management, performance support, training management and post-implementation audit and review. Independent from solution vendors, we focus on the optimisation of innovative, game-changing outcomes for clients.Due to an increase in work leading to increased business opportunities, we are currently looking for an experienced consultant wanting to expand their skillsets through individual growth and learning opportunities. This role is ideally suited to someone who has extensive knowledge or Pronto-Xi as a business analyst or consult in service or project management industries.

The Role

Due to increased business opportunities, we are currently looking for an experienced consultant to join our team. We are looking for someone who can consult on our clients’ Pronto application through implementations, project work and support.The role of the Consultant will work closely with key stakeholders, Project Managers, 3rd party software systems, subject matter experts, and end users across all organizational areas to develop a strong, shared understanding of solutions to business problems.

 Key Responsibilities

  • Understanding client’s business processes to providing advice on best practice
  • Host workshops with customers to determine business requirements
  • Analysing and documenting business requirements for an issue / enhancement
  • Produce business process documents to visualise ‘As-Is’ or ‘To-Be’ processes
  • Consulting on several modules in the Pronto-Xi application
  • Completing data migration activities
  • Complete testing
  • Conducting End User training to coaching team members
  • Provide ongoing input and mentoring into the Consulting team to constantly assist with Digital Convergence’s philosophy of continual improvement.
  • When required, complete support tickets and assist other team members

Skills & Experience

  • 5+ years’ experience implementing, administrating Pronto-Xi
  • Experience in facilities management
  • Extensive knowledge of Service, Project Costing, Plant Maintenance modules
  • Experience with documenting requirements and providing system design artefacts.
  • Experience with training, mentoring, and supporting customers for implemented systems.
  • Strong written and verbal communication skills, with the ability to work in a team environment.
  • Exceptional time management and organisational skills, with the ability to prioritise multiple tasks with attention to detail.
  • Self-starter attitude
  • Excellent troubleshooting skills
  • Prior experience in Pronto-Xi 730 or greater
  • Cognos Report Studio experience or other BI tools
  • Experience in other Pronto-Xi modules such as Account Payable, Accounts Receivable, General Ledger, Fixed Assets and Maintenance Management.
  • Experience in consulting role
  • Experience in managing project implementations
Travel to customer sites may be required, and therefore an Australian Driver’s License, own transport and a valid Passport are required.Flexible work arrangements are available, including working from home, flexible work hours, and part-time positions.Australian Citizen preferred but must have permanent Work Visa as a minimum.At the final stage of our application process, you will be required to undertake a Police Check at our cost.

Job Features

Job Category






We are looking for someone who can consult on our clients’ Pronto application through implementations, project work and support.

What we offer

Digital Convergence Employee Benefits

Graduate Program

At Digital Convergence, our Graduate Program encompases client project experience, training and mentorship to ensure our Graduates acquire a great start to their careers.

Learning & Development

Digital Convergence encourages additional learning and development, from Graduates through to Senior SME’s for career development. In addition to personalised training goals, a monthly lunchtime learning session is held updating the team on different topics and the latest technologies and trends.


Structured Career Path

Achieving your careers goals and objectives is important at Digital Convergence, our aim is to assist you in forming a structured career plan including learning and development.


Charity Program

As our staff are important to us, so is our community, with support for local charities we encourage our staff to educate us all on the different charities and causes. Linked to the Social Club we donate to our selected charities as well as nominated.


Social Club

With our busy work schedules, the team enjoy Trivia sessions, seasonal activities, organised lunches and dinners. Feedback from the team has been that its a great opportunity to catch up with other team members they don’t get to collaborate with during the week.

Employee's testimonials

What our past and present employees have to say

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