Join our team
A supportive and collaborative environment.
At Digital Convergence, we understand you are here to work with our clients to achieve amazing results, but it’s also about you, looking forward to Monday mornings, collaborating with like-minded SME’s whilst continuing to strive and nurture your career.
Our team members are what make the business what it is.
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Available Roles at Digital Convergence
The Role
Due to increased business opportunities, we are currently looking for an experienced consultant to join our team. We are looking for someone who can consult on our clients’ Pronto application through implementations, project work and support.The role of the Consultant will work closely with key stakeholders, Project Managers, 3rd party software systems, subject matter experts, and end users across all organizational areas to develop a strong, shared understanding of solutions to business problems.Key Responsibilities
- Understanding client’s business processes to providing advice on best practice
- Host workshops with customers to determine business requirements
- Analysing and documenting business requirements for an issue / enhancement
- Produce business process documents to visualise ‘As-Is’ or ‘To-Be’ processes
- Consulting on several modules in the Pronto-Xi application
- Completing data migration activities
- Complete testing
- Conducting End User training to coaching team members
- Provide ongoing input and mentoring into the Consulting team to constantly assist with Digital Convergence’s philosophy of continual improvement.
- When required, complete support tickets and assist other team members
Skills & Experience
Required:- 5+ years’ experience implementing, administrating Pronto-Xi
- Experience in facilities management
- Extensive knowledge of Service, Project Costing, Plant Maintenance modules
- Experience with documenting requirements and providing system design artefacts.
- Experience with training, mentoring, and supporting customers for implemented systems.
- Strong written and verbal communication skills, with the ability to work in a team environment.
- Exceptional time management and organisational skills, with the ability to prioritise multiple tasks with attention to detail.
- Self-starter attitude
- Excellent troubleshooting skills
- Prior experience in Pronto-Xi 730 or greater
- Cognos Report Studio experience or other BI tools
- Experience in other Pronto-Xi modules such as Account Payable, Accounts Receivable, General Ledger, Fixed Assets and Maintenance Management.
- Experience in consulting role
- Experience in managing project implementations
Job Features
We are looking for someone who can consult on our clients’ Pronto application through implementations, project work and support.
What we offer
Digital Convergence Employee Benefits
Graduate Program
At Digital Convergence, our Graduate Program encompases client project experience, training and mentorship to ensure our Graduates acquire a great start to their careers.
Learning & Development
Digital Convergence encourages additional learning and development, from Graduates through to Senior SME’s for career development. In addition to personalised training goals, a monthly lunchtime learning session is held updating the team on different topics and the latest technologies and trends.
Structured Career Path
Achieving your careers goals and objectives is important at Digital Convergence, our aim is to assist you in forming a structured career plan including learning and development.
Charity Program
As our staff are important to us, so is our community, with support for local charities we encourage our staff to educate us all on the different charities and causes. Linked to the Social Club we donate to our selected charities as well as nominated.
Social Club
With our busy work schedules, the team enjoy Trivia sessions, seasonal activities, organised lunches and dinners. Feedback from the team has been that its a great opportunity to catch up with other team members they don’t get to collaborate with during the week.